Frequently Asked
Questions
Got questions? We’ve got clear answers.
Frequently Asked
What is Nana Diamond Litter?
Nana Diamond is a premium ultra-white clumping cat litter made from triple-filtered clay minerals. It's the only litter in the Philippines that delivers 3-second rock-solid clumping with 98% dust-free performance and 21-day odor control.
What are the ingredients in Nana Diamond Litter?
Premium white clay minerals, natural binding agents, and odor-neutralizing compounds. Free from artificial fragrances, chemical additives, and harmful dust particles.
How much Nana Diamond should I use in my litter box?
Fill your litter box with 3-4 inches of Nana Diamond litter. This depth ensures optimal clumping performance and odor control.
When will I see the results?
Immediately! You'll notice the 3-second clumping and ultra-white appearance right away. Within 24 hours, you'll experience the dust-free difference and superior odor control.
How long does delivery take?
Standard delivery is 2-3 business days within Metro Manila. Provincial deliveries take 3-5 business days.
Something's wrong with my order. What should I do?
Contact us immediately through our customer service. We offer a 7-day money-back guarantee if you're not completely satisfied.
Is Nana Diamond safe for households with babies?
Absolutely! Our 98% dust-free formula makes it safe for families with babies, children, and anyone with respiratory sensitivities.
Are there any side effects for cats?
None reported. Nana Diamond is made from natural clay minerals that are gentle on paws and safe if accidentally ingested in small amounts.
Is Nana Diamond safe for kittens and senior cats?
Yes! The gentle, natural formula is safe for cats of all ages, from kittens to senior cats.
Is Nana Diamond safe for multi-cat households?
Perfect for multi-cat homes! The superior clumping and odor control handle multiple cats easily, and you'll still change litter less frequently.
When is the best time to switch to Nana Diamond?
Anytime! For best results, completely replace your old litter with Nana Diamond rather than mixing brands.
